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Our Promise

Refund Policy

Last updated: March 2025

Our Commitment

At 9Dollar.Store, we source overstock and returned inventory from major US warehouses. Every item is inspected before it ships. If something isn't right when it arrives, we'll make it right — no hassle.

30-day money back guarantee on every order. If the product doesn't match the description, contact us within 30 days and we'll refund you in full.

When Are You Eligible?

You're eligible for a refund if:

How to Request a Refund

Email us at [email protected] with your order number and a brief description. We respond within 24 hours on business days. Once approved, refunds are processed within 3–5 business days to your original payment method.

Not Eligible for Refund

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We respond to every message personally within 24 hours.

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